Digital & The Human Side of Experiences
Customer Experience means a lot of things to a lot of people. In fact, it is everything. Because it is really the total Human Experience. In the hyper-connected digital world we live in, experiences are magnified.
We help companies make sense of the interactions they have with their internal and external customers so that all come away with a long lasting and advantageous relationship. We are digital transformation specialists that understand that it is not all about digital.
Dana Farbo has a history of leading change. Digital is now traditional and mobile is moving that way. Dana is taking companies beyond talking about innovation to truly leading the engagement evolution.